Privacy Policy

1. Introduction

Welcome to the Privacy Policy for AuraLens Studios ("we," "us," or "our"). This document outlines our steadfast commitment to protecting the privacy of our clients. It details what personal information we collect to plan, execute, and deliver our professional photography services, how we use and safeguard that information, and your rights concerning your data. Your trust is the foundation of our creative partnership, and we handle your information with the utmost care and respect.

2. Information We Collect

To provide our bespoke photography services, we collect data necessary to create and execute seamless and personalized photoshoots.

• Contact & Project Information: We collect personal information you provide during our consultation and booking process, such as your full name, email address, phone number, and details regarding your photography needs (e.g., type of shoot, desired style, location, and purpose).
• Photographic Images & Likeness: The core of our service involves creating photographic images. These images, which may contain your personal likeness and that of others involved in the shoot, are a key part of the data we collect and process.
• Payment Information: We collect payment details, such as credit card information or billing addresses, to process deposits and final payments for our services. This information is handled securely by our trusted payment processing partners.
• Website & Communication Data: When you use our website, we may collect information you submit via contact forms. We also automatically collect technical data like your IP address to analyze site performance and improve user experience.

3. How We Use Your Information

Your data is used exclusively for legitimate business purposes related to providing professional photography services.

• To Provide Photography Services: The primary use of your data is to plan your photoshoot, conduct the session, perform post-production editing, and deliver the final, high-resolution images to you via a secure online gallery.
• To Tailor the Creative Process: We use your project details and preferences to customize the creative direction of the photoshoot, ensuring the final images align perfectly with your vision.
• To Communicate Effectively: We use your contact information to share proposals and contracts, provide booking confirmations, send pre-shoot preparation guides, and offer support throughout the process.
• For Portfolio & Marketing: With your explicit written consent, we may use selected images from your session in our professional portfolio, on our website, and on social media for marketing purposes. You always have the right to decline this use.

4. Information Sharing and Disclosure

We do not sell or rent your personal information. Your data is shared only under specific, necessary circumstances to fulfill our service agreement:

• With Creative Partners: For certain projects, we may collaborate with third-party professionals such as makeup artists, stylists, or second photographers. We will only share necessary information with them to coordinate the photoshoot, and we will always inform you of such collaborations.
• With Third-Party Service Providers: We share data with trusted technology partners who assist in our operations, such as our online gallery provider, our Customer Relationship Management (CRM) system, or our payment processors, under strict confidentiality agreements.
• With Printing Labs: If you order prints or albums through us, we will share the necessary image files and shipping information with our professional printing partners to fulfill your order.
• For Legal Compliance: We may disclose information if required by law, such as to comply with a court order or other legal process, or to protect the rights, property, or safety of AuraLens Studios, our clients, or others.

5. Data Security

Protecting your sensitive personal information, especially your images, is a top priority. We implement robust technical and organizational security measures, including SSL/TLS encryption across our website, secure cloud storage with access controls, and encrypted hard drives for local backups. Access to personal data is strictly limited to authorized personnel who require it to perform their duties.

6. Your Data Protection Rights

You have the right to access, review, and request correction or deletion of your personal data, subject to our legal and contractual obligations (e.g., data required for an active project or for our business records). To exercise your rights, please contact us directly using the information below.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please do not hesitate to reach out to our team at privacy@auralens.com.